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There are two ways for students and faculty to be part of an academic license:
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Via IP address, by logging on from a computer that is on campus
(or via proxy server), or
-
Joining the group by inputting the password for the academic license
See the instructions below, if you are having trouble using either of these
two methods.
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NOTE: To use either method, you must first
log in with your individual email and password. Even though you will be
using the "group account", there still needs to be a way to track who
has done individual queries, so that you can link to and re-use past
queries (using "history", after logging in).
You can tell that you are logged in when
the "person" icon in the upper right-hand corner changes from yellow
 to
green
(or red, if it's not recognizing you as part of the
academic license). In addition, on the SEARCH page, the message
 will change to
 .
Please make
sure you are actually first logged in to your individual account before
you report any problems to us. |
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If there are still problems after following
the instructions below, and if you see a message that you've done too
many queries, please see this page and
then send the requested information to us. |
A. IP ADDRESS
1. First, check on this page to
see if it recognizes your IP address as belonging to the academic license. If it
doesn't, you're either not on campus, or the administrator for your academic
license has not entered the right IP address.
2. Assuming #1 is OK, when you log in you should
see a message that says the following (followed the date on which the license
ends).
 ...
3. If you later see any messages asking you to
upgrade to a premium account, or saying that your class has done too many
queries, then check again to see if
somehow it's not recognizing your IP address. If that's still OK, then your
session may have "timed out" after half an hour of inactivity. Go back to the
portal page, click on a corpus, and start over (including logging in).
4. If for some reason there are still problems,
please have the teacher contact us
(and teachers, please send us the email addresses of 2-3 students who are having
problems).
But we've never seen a case where there are still issues -- as long as the
students have actually logged in (see the yellow box above).
B. GROUP PASSWORD
1. If you haven't yet selected your
university, do so via:
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Institution |
 SELECT
UNIVERSITY |
2. Once you have selected your
university, you will then see the following, where the name of your university,
as well as the city and country of the university will be displayed in the
green field.
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Institution |
Your University (City, Country) |
3. Simply
enter the group password
and click "Submit".
Contact the administrator for the license if you don't know what it is.
Please note that the password has to be exactly the same -- even case sensitivity (e.g.
ourPassword vs OurPassword vs ourpassword).
Once you have done steps #1 through #4 (and
remember that you only have to do this once), you will then be using the
academic license. You can make sure that you really are using the license,
because you will see the following message after logging in:
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Institution |
Your University (City, Country) |
| Status /
license |
You are logged in as part of the academic
license for your university, which will expire on [expiration date] |
Because you are using the academic license, this means that you won't be blocked by the normal limits (250 queries per day
per university) and you won't see the messages that would otherwise appear every 10-15 queries
(which ask you if you want to upgrade to a premium account).
But again, your individual queries will be stored under your own account, so that
you
can re-use and share them with others. And again, you only need to do #1 and 2
one time.
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